Terms of Service | MoroccanArtCraft

Thank you for choosing MoroccanArtCraft! These Terms of Service outline the terms and conditions governing your use of the MoroccanArtCraft Store, which is hosted on the Shopify platform.

By accessing or using the MoroccanArtCraft Store, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our store.

1. Use of the MoroccanArtCraft Store

1.1. You must be at least 18 years old, or the legal age of majority in your country or region, to use the MoroccanArtCraft Store.

1.2. You agree to provide accurate, current, and complete information during the purchasing process and to update this information whenever necessary.

1.3. You may not use our products, website, or services for any illegal, unauthorized, or fraudulent purpose.

2. Products and Pricing

2.1. MoroccanArtCraft reserves the right to modify, limit, or discontinue any product or service without prior notice.

2.2. Product prices may change without notice. MoroccanArtCraft is not responsible for typographical errors in product descriptions, availability, dimensions, colors, or pricing.

2.3. Because our Moroccan silk pillows and cushion covers are handmade, slight variations in color, texture, weaving, stitching, size, and pattern may occur. These variations are part of the authentic character of handmade Moroccan craftsmanship and are not considered defects.

2.4. Custom-made or personalized products are created according to the specifications provided by the customer. Customers are responsible for reviewing all submitted sizes, colors, and customization details before confirming their order.

3. Payments

3.1. The MoroccanArtCraft Store accepts the payment methods displayed during checkout.

3.2. By providing payment information, you confirm that you have the legal right and authorization to use the selected payment method.

3.3. MoroccanArtCraft does not store or have direct access to your complete credit-card information. Payments are processed securely by Shopify and other trusted third-party payment providers.

4. Order Acceptance and Fulfillment

4.1. All orders are subject to acceptance, payment confirmation, and product availability.

4.2. MoroccanArtCraft reserves the right to refuse, limit, or cancel any order for reasons including product availability, incorrect pricing, incomplete information, payment issues, suspected fraud, or shipping restrictions.

4.3. If an order is cancelled by MoroccanArtCraft after payment has been received, the customer will be refunded through the original payment method.

4.4. Handmade and custom orders may require additional production time before shipment.

4.5. Order processing, shipping, customs clearance, and delivery are governed by our Shipping Policy.

5. Cancellations, Returns, and Refunds

5.1. Order cancellations are governed by our Cancellation Policy.

5.2. Returns, exchanges, damaged-item claims, and refunds are governed by our Return and Refund Policy.

5.3. Custom-made or personalized items may not be eligible for cancellation, return, or exchange after production has started, except when the item arrives damaged, defective, or incorrect.

6. Shipping and Customs

6.1. Delivery estimates are provided for guidance only and are not guaranteed.

6.2. MoroccanArtCraft is not responsible for delays caused by couriers, customs authorities, weather conditions, incorrect delivery information, or circumstances beyond our reasonable control.

6.3. International customers are responsible for any applicable customs duties, import taxes, handling fees, or local charges, unless otherwise stated during checkout.

7. Privacy

7.1. Your use of the MoroccanArtCraft Store is also governed by our Privacy Policy.

7.2. By using our store, you acknowledge that your information may be processed by Shopify and other service providers necessary to complete payments, fulfill orders, and deliver customer support.

8. Intellectual Property

8.1. All content on the MoroccanArtCraft Store, including text, photographs, images, graphics, logos, product descriptions, branding, and original designs, belongs to MoroccanArtCraft or its authorized content providers and is protected by applicable intellectual-property laws.

8.2. You may not copy, reproduce, distribute, modify, publish, sell, or create derivative works from any MoroccanArtCraft content without our prior written permission.

9. Limitation of Liability

9.1. To the fullest extent permitted by applicable law, MoroccanArtCraft shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our store, services, or products.

9.2. MoroccanArtCraft is not responsible for damage caused by improper use, cleaning, storage, handling, alteration, or normal wear of the product.

9.3. Nothing in these Terms of Service excludes any consumer rights or legal protections that cannot be excluded under applicable law.

10. Contact Information

For questions or concerns about these Terms of Service or your use of the MoroccanArtCraft Store, please contact us at:

📧 moroccanartcraft.support@gmail.com

Our customer service team is ready to assist you.

11. Changes to These Terms

MoroccanArtCraft reserves the right to update, modify, or replace these Terms of Service at any time.

The latest version will be published on our website and will take effect immediately after posting.

By continuing to use the MoroccanArtCraft Store after changes are published, you agree to the updated Terms of Service.

Thank you for shopping with MoroccanArtCraft!