Last updated: July 12, 2026

MoroccanArtCraft operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience referred to in this Privacy Policy as the “Services.”

MoroccanArtCraft is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, process, and disclose your personal information when you visit or use our website, purchase our handmade Moroccan silk pillows or other products, complete another transaction through the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy concerning the collection, processing, or disclosure of your personal information, this Privacy Policy will apply.

Please read this Privacy Policy carefully. By accessing or using any part of the Services, you acknowledge that you have read and understood this Privacy Policy and the ways in which your information may be collected, used, processed, and disclosed.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person.

Personal information does not include information collected anonymously or information that has been de-identified so that it can no longer reasonably identify or be linked to you.

Depending on how you interact with the Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact details, including your name, email address, telephone number, billing address, and shipping address.
Financial information, including payment-card information, payment method, payment confirmation, transaction details, and other payment-related information.
Account information, including your username, password, security information, preferences, and account settings.
Transaction information, including the products you view, add to your cart, save to a wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.
Order customization information, including requested pillow sizes, colors, quantities, styles, patterns, personalization details, and other specifications you provide.
Communications with us, including information included in customer-service inquiries, emails, reviews, feedback, or other messages.
Device information, including information about your device, browser, operating system, internet connection, IP address, and other unique identifiers.
Usage information, including information regarding how and when you access, navigate, or interact with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly From You

We collect information directly from you when you create an account, place an order, request a custom product, subscribe to marketing communications, contact customer support, submit a review, or otherwise provide information to us.

Automatically Through the Services

We may automatically collect information from your device when you visit or use our website through cookies, pixels, analytics tools, log files, and similar technologies.

From Service Providers

We may receive personal information from service providers that help us operate our store, process payments, manage orders, provide customer support, deliver packages, host our website, or provide other business services.

From Partners and Third Parties

We may receive information from business partners, marketing partners, social-media platforms, advertising networks, or other third parties where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use personal information to provide and improve our Services, including to:

Process and confirm payments.
Fulfill and deliver orders.
Prepare handmade or custom Moroccan silk pillow covers.
Remember your preferences and saved products.
Manage your account.
Send account and order notifications.
Process cancellations, returns, refunds, or exchanges.
Arrange shipping and delivery.
Provide tracking information.
Allow you to submit reviews.
Recommend products that may interest you.
Improve our website, products, and customer experience.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including to:

Send promotional emails, messages, or other communications.
Inform you about new products, offers, or discounts.
Display advertisements on our website or other websites.
Personalize advertising based on your purchases, cart activity, browsing behavior, or interactions with the Services.

You may unsubscribe from promotional communications at any time by using the unsubscribe option included in our marketing emails.

Security and Fraud Prevention

We may use personal information to:

Authenticate accounts.
Protect payments and transactions.
Detect, prevent, investigate, or respond to fraudulent, illegal, unsafe, or malicious activity.
Protect our website, customers, business, and service providers.
Enforce our Terms of Service and other policies.

You are responsible for protecting your account credentials. We recommend that you do not share your username, password, or other account-access information with anyone.

Communicating With You

We use personal information to provide customer support, respond to questions, resolve order issues, process requests, and maintain our relationship with you.

Legal and Regulatory Purposes

We may use personal information to:

Comply with applicable laws and regulations.
Respond to lawful requests from courts, government authorities, or law-enforcement agencies.
Participate in legal proceedings.
Investigate disputes or potential violations of our policies.
Protect or defend our legal rights and the rights of others.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate business purposes and in accordance with this Privacy Policy.

These circumstances may include:

Shopify and Service Providers

We may disclose personal information to Shopify and vendors that provide services on our behalf, including:

Website hosting.
Payment processing.
Order management.
Shipping and delivery.
Customer support.
Data analytics.
Information-technology services.
Cloud storage.
Fraud prevention.
Marketing services.

Business and Marketing Partners

We may share information with business or marketing partners that help us advertise our products and provide promotional services.

For example, Shopify may support personalized advertising based on your interactions with our store, other merchants, websites, and online services.

Depending on where you live, you may have the right to opt out of certain sharing or processing used for targeted advertising.

At Your Direction or With Your Consent

We may disclose personal information when you direct us to do so, request that we do so, or otherwise provide your consent.

This may include sharing information with shipping providers to deliver your order or sharing information through social-media integrations that you choose to use.

Affiliates and Corporate Group

We may disclose information to our affiliates or other companies within our corporate group where applicable.

Business Transactions and Legal Requirements

We may disclose personal information:

In connection with a merger, acquisition, restructuring, sale, bankruptcy, or other business transaction.
To comply with applicable legal obligations.
To respond to subpoenas, court orders, search warrants, or similar lawful requests.
To enforce our Terms of Service or other policies.
To protect MoroccanArtCraft, our Services, our customers, or other persons.

Our Relationship With Shopify

Our Services are hosted and supported by Shopify.

Shopify collects and processes personal information about your access to and use of the Services to provide, maintain, protect, personalize, and improve the Shopify platform and the services made available to merchants and customers.

Information you submit through our store may be transmitted to Shopify and other service providers. These parties may be located in countries other than the country in which you live.

We may use Shopify features that use information obtained from your interactions with our store, other merchants, and Shopify to help improve, protect, and grow our business.

In certain circumstances, Shopify may be independently responsible for processing your personal information, including responding to requests concerning information processed by Shopify for its own purposes.

You can learn more by reviewing the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, analytics technologies, and similar tools to collect information about your use of the Services.

These technologies may be used to:

Keep the website functioning properly.
Remember account and shopping-cart information.
Store your preferences.
Understand how visitors use our website.
Measure website performance.
Prevent fraud and improve security.
Personalize content and advertising.

Depending on your location, you may be able to manage certain cookie preferences through our website’s cookie banner or your browser settings.

Disabling cookies may affect the functionality of certain parts of the Services.

Third-Party Websites and Links

Our Services may contain links to websites, applications, or online platforms operated by third parties.

When you follow a link to a third-party website that is not owned or controlled by MoroccanArtCraft, you should review that third party’s privacy policy, security practices, and terms and conditions.

We are not responsible for the privacy, security, accuracy, reliability, or content of third-party websites or platforms.

Information you provide in public or semi-public areas, including social-media platforms, may be viewed and used by other users or third parties.

The inclusion of a third-party link does not necessarily mean that MoroccanArtCraft endorses that website, its content, or its operators.

Children’s Personal Information

The Services are not intended for children.

We do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us using the contact details below to request its deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms may be defined under applicable law, personal information belonging to individuals under 16 years of age.

Security of Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no security system or method of electronic transmission is completely secure or impenetrable. We cannot guarantee absolute security.

Information sent through unsecured communication channels may be vulnerable during transmission. Please do not send sensitive or confidential information through unsecured methods.

Retention of Personal Information

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

The length of time we retain information may depend on factors such as whether we need the information to:

Maintain your account.
Process and fulfill your orders.
Provide customer support.
Maintain transaction records.
Comply with tax, accounting, or legal obligations.
Resolve disputes.
Prevent fraud.
Enforce contracts, policies, and legal rights.

When personal information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable law.

Your Privacy Rights and Choices

Depending on where you live, you may have some or all of the following rights concerning your personal information.

These rights are not absolute and may apply only in certain circumstances. We may decline a request where permitted by applicable law.

Right to Access or Know

You may have the right to request access to the personal information we hold about you and information about how it is used or disclosed.

Right to Delete

You may have the right to request that we delete personal information we maintain about you, subject to applicable legal exceptions.

Right to Correct

You may have the right to request correction of inaccurate or incomplete personal information.

Right to Data Portability

You may have the right to receive a copy of your personal information in a portable format or request that it be transferred to another party where technically feasible and legally required.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on where you reside, you may have the right to opt out of the sale or sharing of personal information or the use of personal information for targeted advertising.

Managing Communication Preferences

You may unsubscribe from promotional emails at any time by selecting the unsubscribe option included in those emails.

Even after you unsubscribe from promotional communications, we may continue sending non-promotional messages related to your account, orders, payments, shipping, returns, or customer-service requests.

Rights for UK and European Economic Area Residents

If you reside in the United Kingdom or European Economic Area, you may have additional rights, subject to applicable exceptions and limitations.

Right to Object

You may have the right to object to certain types of personal-information processing.

Right to Restrict Processing

You may have the right to request that we restrict the processing of your personal information in certain circumstances.

Withdrawal of Consent

Where we rely on your consent to process personal information, you may withdraw that consent at any time.

Withdrawing consent will not affect the lawfulness of processing carried out before your consent was withdrawn.

Legal Basis for Processing

Where required, we process personal information based on one or more of the following legal grounds:

Performance of a contract with you.
Compliance with a legal obligation.
Our legitimate business interests.
Protection of vital interests.
Your consent.

Exercising Your Rights

You may exercise your privacy rights by contacting us using the details listed in the Contact Us section below or by using any privacy-request tools made available through our website.

We will not discriminate against you for exercising your privacy rights.

We may need to verify your identity before processing a request. Verification may require information reasonably necessary to confirm that you are the person associated with the requested personal information.

Where permitted by law, you may appoint an authorized representative to submit a request on your behalf.

Before accepting a request from an authorized representative, we may require proof that you authorized that person to act for you. We may also ask you to verify your identity directly with us.

We will respond to valid requests within the period required by applicable law.

Complaints

If you have a complaint about how MoroccanArtCraft collects or processes your personal information, please contact us using the information below.

Depending on where you live, you may have the right to appeal our response or submit a complaint to your local privacy or data-protection authority.

Residents of the European Economic Area may contact the appropriate supervisory authority in their country.

International Transfers

Your personal information may be transferred to, stored in, or processed in countries other than the country in which you live.

The privacy and data-protection laws in those countries may differ from the laws in your country.

Where required, transfers of personal information outside the European Economic Area or United Kingdom will rely on approved legal safeguards, such as the European Commission’s Standard Contractual Clauses, equivalent UK transfer mechanisms, or an adequacy decision issued by the appropriate authority.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, Services, legal obligations, or regulatory requirements.

When this Privacy Policy is updated, we will publish the revised version on our website and update the “Last updated” date.

Where required by applicable law, we will provide additional notice about material changes.

Contact Us

For questions about this Privacy Policy, our privacy practices, or to exercise your available privacy rights, please contact us at:

📧 moroccanartcraft.support@gmail.com

📍 30 N Gould St Ste R, Sheridan, WY, 82801, UNITED STATES

For the purposes of applicable data-protection laws, MoroccanArtCraft is the controller of your personal information unless otherwise stated.